Customer Service

Please see the sections below for more information about placing an order with us. If you questions are not answered by any of the sections below, please contact us

Shipping Info

We use several different carriers to ship our orders: FedEx, UPS and USPS. We always choose the best carrier for shipping your order and pass on the best rate we can.

The shipping rates are calculated based on the number of items you are ordering and the weight of the order. We offer a shipping estimation tool on the cart page, and you will see the final amount during checkout.

You may select from three shipping services: Standard, Expedited and Priority. For our Standard shipping service you can expect delivery within 5-7 days, Expedited shipping 2-4 days and Priority shipping 1-2 days. These are target delivery time frames; we usually are able to meet these targets but during peak times please understand that it may not always be possible.

We offer a Free Shipping option when you order products to the value of $50 or more. The delivery target for orders dispatched with Free Shipping is 5-10 days.

With apologies to international customers, at this time we are able to ship only to addresses within the United States.

Payment

You may use PayPal to pay for your order, which accepts all major credit cards.

PayPal is a payment option after checkout. Click the Checkout Now button on the right hand side of the Cart page. PayPal accept a number of credit cards or you may use your PayPal account.

This webstore is owned and operated by Shopping Moa. After you purchase, your credit card statement or Paypal account will show a charge from 'ShoppingMoa'.

Returns

We aim for every customer to be completely satisfied.

Our customers may return new, unopened items within 30 days of delivery for a full refund with no questions asked. Items should be returned in their original packaging. We'll also reimburse the return shipping costs if the return is a result of our error.

If you wish to return or exchange a product or are dissatisfied with one of our products, please contact us.

Privacy

We value the privacy of your personal information and will not disclose your information to a third party without your permission.

We may contact you with news, updates and offers, from which you may unsubscribe at any time.

We use PayPal technology to process your payment so your order is safe and secure and backed by PayPal's privacy and fraud protection policies. We do not receive your credit card number from PayPal.